Business Process Reengineering (BPR) is the process of optimizing business processes to improve operational costs and customer service.

BPR is a step-by-step strategy that includes reviewing existing processes, incorporating team members’ input, and implementing modern technology—such as an enterprise resource planning (ERP) solution. Taking BPR steps and implementing the right ERP solution can improve efficiency, increase productivity, and, ultimately, boost profitability.

Businesses ready to take advantage of these benefits have a decision to make: Should they start BPR and implement the ERP solution separately or concurrently? There are pros and cons to each method, but, before making a choice, businesses should first understand the three phases and four major areas of BPR.