This represents a success rate of up to five times the UK average for a product recall, but we recognise we have more work to do. However, this link is currently down at the time of writing - leaving customers unable to see if their appliance is affected. Whirlpool, KitchenAid & JennAir Cooktop Recall Click here to determine if your product is affected >>> Haga clic aquí para determinar si su producto está afectado >>> Cliquez ici pour déterminer si votre produit est concerné >>> Those who chose to continue using their machines should only use cold water cycles of 20C or lower as this significantly reduces the risk, Whirlpool said. Currys PC World customers furious after hundreds of pounds wiped from gift cards, Low income households can get £25 a week help with energy bills, Parents warned against using 'buy now, pay later' to buy Christmas presents, Primark to open 11 stores for 24 hours when it reopens on December 2, Tesco launches meal deal with two mains and three sides for £10, ©News Group Newspapers Limited in England No. Speaking before Christmas, Jeff Noel, vice president of Whirlpool, said: “We sincerely apologise for the inconvenience and concern this may cause to our customers, particularly over the Christmas period, but we hope people will understand that we are taking action because people’s safety is our top priority.". Whirlpool has said 519,000 faulty washing machines won't be recalled until after Christmas. Mind The Gap - Are You Recall Ready To PAS 7100? Whirlpool have put out recall notices on the following electrical products as they could potentially be dangerous. If you've bought Hotpoint, Indesit washing machines between 2014 and 2018, here's how to check if your appliance is at risk. The Sun website is regulated by the Independent Press Standards Organisation (IPSO). Our journalists strive for accuracy but on occasion we make mistakes. The product recall has started today and so customers will have the choice of either a replacement washing machine, or a free in-home repair of their existing appliance. There may still be people out there with If you see a product you own on the list, click through to find out what to do next and read instructions on how to return your recalled Whirlpool product. "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. SC039990) | Privacy Policy, Child Injury Prevention: A European Challenge, Connecting together for a safer, smarter world - October 2016, Safety In Mind: The Non–Standard Approach - April 2016, Safer By Design: Electrical Product Safety Conference - November 2015, Risk Mitigation of Lithium Batteries and Drones 2017, Improving product safety in an ever-changing world, How a Connected Home Can Be A Safer Home - April 2018. The potential design defect is with the door-locking system on washing machines that were sold in the UK between October 2014 and February 2018. Learn more about Whirlpool Corporation's Response to Coronavirus (COVID‑19) HERE. News Corp is a network of leading companies in the worlds of diversified media, news, education, and information services. A full list of 42 different machines has been released by Whirlpool, detailing all the models that could be affected by the fault. The machines were sold for more than five years, but their door locking system can overheat, creating a fire risk. What do I do if my machine is on the list? ©2020 Electrical Safety First is the campaigning name of the Electrical Safety Council, a registered charity in England and Wales (No. Comments are subject to our community guidelines, which can be viewed, One of the recalled Hotpoint washing machines, Indesit models have also been pulled, including this one. 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. The company claims the potential risk could only occur when the heating element during a washing cycle goes above 20C. View our online Press Pack. You may opt out of receiving email updates at any time by using the unsubscribe link in the emails. Alternatively, customers can call Whirlpool's freephone hotline on 0800 316 1442. For Hotpoint washing machines, the model number should be found on the inside of the door. To inquire about a licence to reproduce material, visit our Syndication site. Whirlpool has set up a dedicated website where customers can check if their washing machine is affected. The link to the website can be found here. If your machine is on this list, the company is advising you to unplug it and stop using it immediately. EU-Safety 2019, Luxembourg, 3rd - 4th October 2019, Unravelling Product Risk Assessment (Post Incident), Electrical Product Safety Conference ONLINE 2020, Inspection, testing, certification and reporting, Minimum standard for inspection and testing of rented domestic accommodation, Electrical Installations in Flood Prone Areas, Electrical Incidents in the Media Aug-Nov 16, Recall Review – December 2016 to April 2017, Investigation into UK socket-outlets incorporating USB charging points. A full list of machines that could potentially be dangerous be can found below. Whirlpool will be required to provide regular updates to OPSS on progress made in the product recall. Get the latest updates from Electrical Safety First: When you subscribe, you confirm you have read Electrical Safety First's privacy policy. Consumers can contact the Whirlpool helpline on 0800 316 1442 for more information or … Whirlpool has since tweeted out the full list for customers. Whirlpool Recalls Whirlpool have put out recall notices on the following electrical products as they could potentially be dangerous. Whirlpool has said 519,000 faulty washing machines won't be recalled until after Christmas. For further details of our complaints policy and to make a complaint please click here. 257376) and Scotland (No. To check your appliance, you'll need to know the model number and serial number. Customers will be able to choose between a replacement or money back. Alice Beer talks about the Whirlpool washing machines defect, Independent Press Standards Organisation (IPSO). As a result, we have resolved the issue for 1.7 million people. 79 fires are thought to have been caused by the fault, that develops over time. For other inquiries, Contact Us. As many as 519,000 Hotpoint and Indesit washing machines will be recalled over potential fire risks, Whirlpool has said. WHIRLPOOL'S urgent recall has begun today, with the company urging half a million washing machines to be returned amid fears they could catch fire. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. If you see a product you own on the list, click through to find out what to do next and read instructions on how to return your recalled Whirlpool product. To see all content on The Sun, please use the Site Map. Faulty washing machines wo n't be recalled until after Christmas link in the worlds of diversified,! Terms and Conditions in accordance with our privacy & Cookie policy at any by... 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